- 2004 – NABH Accreditation for Quality & Patient Safety
- 2006 – NABL Accreditation for Excellence in Laboratory Services
- 2010 – Best Cardiology Hospital in East Delhi by India Healthcare Review
- 2014 – Delhi Medical Association Excellence Award
- 2018 – Clean Hospital Certification under Swachh Bharat Campaign
- 2022 – Innovation in Robotic-Assisted Surgery Award
- 2023 – Global Healthcare Excellence Recognition for International Patient Care
About RLKC Hospital & Metro Heart Institute, Pandav Nagar, New Delhi
RLKC Hospital & Metro Heart Institute, Pandav Nagar, is a distinguished unit of the Metro Group of Hospitals, a name synonymous with affordable, ethical, and high-quality tertiary care in India. Founded in 2000, the hospital has grown into a trusted super-specialty healthcare destination in East Delhi, catering to both Indian and international patients.
Located strategically along NH-24, the hospital provides a comprehensive range of diagnostic, medical, and surgical services under one roof. It combines compassionate care with advanced technology to deliver clinical excellence in areas such as cardiology, oncology, neurosciences, gastroenterology, orthopedics, and critical care.
RLKC Hospital is known for its Centers of Excellence in Heart Care and Cancer Care, offering state-of-the-art interventions such as minimally invasive and robotic surgeries, complex cancer therapies, organ transplants, and advanced diagnostics. The hospital adheres to stringent quality and safety protocols aligned with global standards, ensuring reliable outcomes and patient satisfaction.
With a mission to provide “World-Class Healthcare with Compassion,” the hospital has garnered recognition for its service quality, low infection rates, transparent practices, and clinical expertise. It has been instrumental in pioneering many affordable healthcare models and continues to invest in the latest technology and talent to remain at the forefront of India’s healthcare landscape.
Specialisations of RLKC Hospital & Metro Heart Institute, Pandav Nagar, New Delhi
Achievements
Medical Staff
The hospital's team includes 75+ highly qualified doctors, many of whom are internationally trained and have decades of experience in their respective specialties. Each department is led by senior consultants, supported by skilled registrars, anesthesiologists, technicians, and trained nursing staff.
RLKC Hospital is especially renowned for its cardiac surgeons, interventional cardiologists, and cancer specialists. The medical team is known for successfully handling complex and high-risk cases through a collaborative, multidisciplinary approach. Key clinical strengths include advanced diagnostics, precision treatment planning, and personalized post-operative care.
With a focus on continuous learning and adherence to evidence-based medicine, the medical staff ensures that patients receive the most up-to-date and effective treatment options.
Key Specialties and Departments:
- Cardiology & Cardiothoracic Surgery: A pioneer in heart care, the hospital offers comprehensive cardiac services including angiography, angioplasty, pacemaker implantation, and bypass surgery (CABG). The cardiac ICU and cath lab are operational 24/7, making it a referral center for emergency heart care.
- Oncology (Cancer Care): The integrated oncology department provides holistic cancer care—from early detection to radiation, chemotherapy, and surgical oncology. Services include tumor board reviews, personalized treatment plans, and post-cancer rehabilitation. The LINAC machine ensures high-precision radiation therapy.
- Neurology & Neurosurgery: The department specializes in stroke management, epilepsy, brain tumors, spine surgeries, and neuro-trauma care. Minimally invasive neurosurgical techniques, neuro-critical ICUs, and advanced neuro-imaging contribute to superior neurological outcomes.
- Gastroenterology: Comprehensive services include the management of liver diseases, GI cancers, acid reflux, and chronic digestive disorders. Advanced endoscopic procedures (ERCP, colonoscopy) and liver biopsy are routinely performed using modern equipment.
- Orthopedics & Joint Replacement: From robotic-assisted knee and hip replacements to complex trauma and spine surgeries, the hospital provides advanced orthopedic care. Sports injuries, arthroscopic procedures, and rehabilitation programs ensure quick recovery.
- Urology & Nephrology: Laser surgeries for kidney stones, prostate enlargement, urological cancers, and urinary incontinence are offered. Nephrology services include dialysis, chronic kidney disease management, and transplant-related nephrology support.
- Transplants: The hospital offers kidney transplant services with an experienced transplant team, dedicated pre- and post-transplant units, and stringent infection control protocols aligned with international transplant standards.
- Robotic Surgery: Robotic-assisted surgeries are performed for urology, gynecology, gastrointestinal, and thoracic conditions, offering enhanced precision, reduced blood loss, and faster recovery times.
Infrastructure
RLKC Hospital & Metro Heart Institute is equipped with advanced medical infrastructure and spans a built-up area optimized for multi-specialty care. Its key facilities include:
- 5 Modular Operation Theaters with laminar airflow and infection control
- Dedicated Intensive Care Units (ICUs) for cardiac, surgical, neuro, and neonatal patients
- 24x7 Cath Lab for emergency angioplasty and cardiac procedures
- Advanced Imaging Technologies: 128-slice CT Scan, MRI, digital X-ray, 3D ultrasound
- PET-CT & LINAC (Linear Accelerator) for high-precision cancer diagnostics and treatment
- Robotic Surgery Suite with minimal access capabilities
- Fully Automated NABL-Accredited Laboratory for high-accuracy diagnostics
- Smart ICUs with real-time monitoring and life support systems
The hospital integrates technology into every stage of care delivery—from diagnostics to therapy—ensuring safe, effective, and minimally invasive treatment.
Facilities
RLKC Hospital ensures a holistic healing environment with a strong focus on patient comfort and convenience:
- International Patient Services: Multilingual support team offering visa facilitation, cost estimates, and treatment coordination
- Premium Accommodation: Private and deluxe rooms with in-room entertainment, Wi-Fi, climate control, and attendant facilities
- Cuisine & Nutrition: Halal, vegetarian, diabetic-friendly, and custom meal options curated by clinical dietitians
- Wi-Fi & Digital Connectivity: Seamless internet access, online billing, appointment tracking, and digital medical records
- Interpreter Services: Language assistance in Arabic, French, Russian, Swahili, and more
- Religious & Cultural Support: Prayer rooms and arrangements for cultural dietary preferences
- Concierge & Travel Desk: Airport transfers, hotel bookings, embassy coordination, and sightseeing options
- Rehabilitation Services: In-house physiotherapy and occupational therapy centers
- Financial Assistance: Cashless insurance facilities, multiple payment options (cards, international transfer), and TPA helpdesk
- Telemedicine Services: Second opinions and follow-up consultations available for patients abroad
Any Research and Innovation
RLKC Hospital is actively involved in research and medical education. As part of Metro Group’s commitment to academic excellence, the hospital hosts:
- Clinical Research Initiatives in cardiology, oncology, and transplant care
- Training Programs for doctors, nurses, and paramedics, including CME sessions and workshops
- Affiliations with Medical Institutions for fellowship programs and knowledge exchange
- Focus Areas: Cancer biology, robotic surgery innovations, cardiac rehabilitation, and critical care protocol research
- The hospital is a recognized center for skill enhancement and evidence-based practice dissemination.
Patient-Centric Approach
RLKC Hospital & Metro Heart Institute has become a preferred healthcare provider for international patients from Africa, the Middle East, Central Asia, and Southeast Asia. Services tailored for medical tourists include:
- Dedicated International Helpdesk: Personalized care managers to assist from pre-arrival to follow-up
- Visa Assistance: Invitation letters, document processing, and embassy coordination
- Medical Cost Estimates: Transparent pricing and package-based treatment plans
- Second Opinion & Virtual Consultation: Prior medical assessment and online report review
- Interpreter & Cultural Services: On-demand language support and culturally respectful care
- Airport Pickup & Drop: Complimentary transportation for patients and their companions
- Accommodation Assistance: Hotel bookings, guest houses, and on-campus lodging options
- Post-Treatment Follow-Up: Online consultations and care coordination after discharge


Sitaram Bhartia Institute of Science and Research, New Delhi
B-16, NRPC Colony, Block B, Qutab Institutional Area, New Delhi, Delhi 110016
