- 2017: NABH accreditation for excellence in patient safety and governance
- 2018: NABL accreditation for diagnostics and lab standards
- 2019: Recognized for excellence in emergency care and cardiac intervention
- 2020–21: Awards for infection-control protocol and digital infrastructure implementation
- 2022: Finalist in regional excellence awards for robotic orthopedic surgery
About Park Hospital Palam Vihar Gurgaon
Founding & Vision:
Park Hospital Palam Vihar was founded in 2016 to deliver affordable, high?quality tertiary care in South Delhi’s satellite areas. As part of the Park Healthcare network, its vision emphasizes patient-centric care, clinical excellence, and continuous innovation to enhance medical accessibility.
Infrastructure & Centers of Excellence:
The hospital operates from a modern campus featuring modular operation theaters, a full-service cardiac catheterization lab, a 24/7 emergency and trauma center, and specialized ICUs (Cardiac, Neuro, Pediatric, Surgical, Renal). Its diagnostic wing includes a 3?T MRI, CT scanner, PET?CT, digital X?ray, ultrasounds, and advanced labs. The Center of Excellence footprint spans Cardiology, Oncology, Neurology, Gastroenterology, Orthopedics, Urology, Transplant Medicine, and Robotic Surgery.
Quality, Standards & Achievements:
NABH and NABL accreditations affirm the hospital’s compliance with global standards for patient care, safety, and diagnostic accuracy. Integrated digital infrastructure—Hospital Information System, EMR/PACS/RIS, and telemedicine—ensures seamless care and transparency. Since opening, the hospital has gained acclaim for minimally invasive surgeries, complex cardiac interventions, robotic joint replacements, and coordinated oncology treatments.
Specialisations of Park Hospital Palam Vihar Gurgaon
Achievements
Medical Staff
Park Palam Vihar is supported by a team of over 60 senior full?time consultants, backed by a multidisciplinary allied health team:
- Cardiology & Cardiac Surgery: Interventional cardiologists and cardiac surgeons
- Oncology: Surgical, medical, and radiation oncologists collaborating via tumor boards
- Neurology & Neurosurgery: Experts in stroke care, neurocritical management, and spine surgeries
- Gastroenterology & Hepatology: Specialists in endoscopy, ERCP, and liver surgery
- Orthopedics: Surgeons focusing on joint reconstruction, spine, trauma, and sports injuries
- Urology & Nephrology: Emphasis on urological reconstruction and renal failure care
- Robotic Surgery: Proficient team providing minimally invasive care across multiple specialties
This core medical team collaborates seamlessly with nurses, physiotherapists, pharmacists, dietitians, and technical staff to deliver well?coordinated care.
Key Specialties and Departments:
- Cardiology & Cardiac Surgery: Round?the?clock services include angioplasty, stenting, bypass surgery, valvular procedures, pacemaker/ICD implantation, and electrophysiology. Supported by state?of?the?art cath lab and cardiac ICU.
- Oncology: The hospital offers comprehensive cancer care: surgical oncology, chemotherapy suites, precision radiotherapy, image?guided biopsies, and palliative services. Multidisciplinary tumor boards ensure targeted, personalized treatments.
- Neurology & Neurosurgery: Acute stroke protocols (thrombolysis, thrombectomy), epilepsy diagnostics, neuro?ICU care, and minimally invasive cranial, spinal, and endoscopic procedures are available from a dedicated team.
- Gastroenterology & Hepatology: Services include upper and lower GI endoscopy, ERCP, laparoscopic GI surgery, hepatobiliary interventions, nutritional support for chronic liver conditions, and inflammatory bowel disease clinics.
- Orthopedics & Joint Replacement: Equipped to handle trauma, sports injuries, arthroscopy, spinal procedures, and total joint replacements—plus advanced robotic joint-replacement procedures and on?site rehabilitation monitoring.
- Urology & Renal Sciences: Provides high-precision management of urinary stone disease, prostate treatments, reconstructive urethral surgery, dialysis, and kidney transplant readiness with close nephrology support.
- Transplants: Collaborative models for kidney transplantation are in place, featuring donor evaluation, ICU coordination, immunosuppressive therapy, and post-transplant monitoring.
- Robotic Surgery: Robotic systems support procedures in urology, orthopedics, gynecology, and general surgery—ensuring reduced invasiveness, precision, and quicker recoveries.
Infrastructure
- Beds & Wards: 200 total beds, including ~50 ICU beds across cardiac, neuro, pediatric, and renal units
- Operating Theaters: Six modular OTs with laminar airflow and state?of?art sterilization
- Cath Lab: Advanced equipment for a broad spectrum of interventional cardiology
- Imaging Suite: 3?T MRI, 128-slice CT, PET?CT, ultrasound, digital mammography, and X-ray
- Laboratory: NABL-accredited facilities covering histopathology, molecular diagnostics, microbiology, and a 24/7 blood bank
- Emergency & Trauma: Expertly designed emergency unit with triage, stabilization, and ICU transfer pathways
- Digital Systems: Integrated HIS, EMR, PACS, RIS, telemedicine portal, e-appointments, and digital billing
- Safety Architecture: Central sterilization, infection?control teams, continuous power backup, and accessible design compliant with safety norms
Facilities
- International Patient Services: Includes pre-arrival video consultations, individualized treatment planning, visa-processing assistance, airport transfers, dedicated interpreters, and personalized care navigation staff.
- Accommodation: Deluxe private rooms and family suites equipped with climate control, high-speed Wi-Fi, smart TVs, en?suite bathrooms, and guest seating arrangements.
- Amenities: A 24/7 pharmacy, multi?cuisine café offering therapeutic diets, meditation/prayer spaces, children’s play zone, landscaped gardens, and fitness area for recuperation.
- Comfort & Connectivity: Complimentary internet, in-room entertainment, library corner, visitor lounges, and landscaped sitting areas support healing and connection.
- Billing & Insurance: Cashless insurance systems with global and domestic insurers, transparent pre-admission cost estimates, multi-currency billing, secure digital payment, and EMI options.
- Rehabilitation & Telemedicine: Onsite physiotherapy, occupational and speech therapy, dietary counseling, and post-discharge teleconsultations with e-prescription deliveries for international patients.
- Concierge Services: 24/7 assistance for local accommodation arrangements, airport or city transport, international SIM provisioning, trip planning, and multilingual support services.
Any Research and Innovation
Park Palam Vihar emphasizes clinical education through regular workshops, interdisciplinary case discussions, skill-training modules, and tele-training for nursing and support staff. The hospital is building capacity in minimally invasive cardiac procedures, orthopedic robotics, neuro-spine surgeries, and oncology investigations.
Patient-Centric Approach
- Pre?arrival: Virtual consultations, clinical second opinions, cost estimates, and visa invitation letter assistance
- Arrival & Admission: Airport pick-up, fast-track admissions, interpreter services, and orientation for international patients
- Hospital Stay: Cultural and dietary accommodations, spiritual-friendly facilities, translator availability, and concierge coordination
- Discharge & Follow?up: Telemedicine services, e-prescriptions, home-rehabilitation plans, transfer of medical records, and repatriation coordination
- Second Opinions: Connected with global specialists to offer remote review and validation of treatment plans

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